Dsc 832 Trouble Light

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Dsc 832 Trouble Light

Dsc Power 832 Reset
Dsc 832 Trouble Light
Press the pound key (#) to stop the security system from repeatedly beeping. Check to see if the 'System' or 'Trouble' light is illuminated. Step 2 Press the star key (.) and then press the number 2 key. Watch Video: Ryan shows how to solve beeping DSC alarm system with a yellow light or triangle. Watch the video here: DSC 1616, 1832, 1864, Impassa, and Alexor Trouble Codes. DSC alarms provide top notch protection for you and your family. However, beeping is how your alarm communicates the trouble conditions or problems that you need to fix to. A DSC alarm system should run off of battery power for several hours during a power outage, but if you have a longer period of downtime, the batteries can be drained. When that happens, you will need to reset the sensors using the keypad on the control unit. I have a DSC Power 832 system. It started beeping with the Trouble light on. I followed the instruction for viewing trouble, which indicated that the time was wrong. I reset the time and the trouble l read more.
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DSC Power 832 Related ProductsDSC Power 832 Control Unit: Frequently-viewed manualsWant to learn more? Give us a call today. 604-210-4600DSC Power Series Troubleshooting GuideThe following is a troubleshooting guide designed to provide additional information and troubleshooting tips for all the possible trouble conditions that can occur on any PowerSeries control panel (Power432, Power632, Power832 and Power864).

Dsc Power 832 ResetLED Keypad, LCD Fixed-Message KeypadTo view a trouble condition, press [*][2]. The trouble light will flash. Refer to the chart below to determine the trouble condition(s) present.
Note: Some trouble conditions provide additional information (indicated with an ‘*' in the chart below). Press the number corresponding to the trouble condition to view the additional information.
LCD5500 LCD Programmable-Message KeypadTo view a trouble condition, press [*][2]. The trouble light will flash and the LCD will display the first trouble condition present. Use the arrow keys to scroll through all trouble conditions present.
Note: When additional information is available for a specific trouble condition a [*] will appear on the display. Press the [*] key to view the additional information.
Light [1] *Service Required – press [1] for more information
Light [2]AC Trouble
Light [3]Telephone Line Trouble
Light [4]Failure to Communicate
Light [5] *Zone Fault – press [5] for more information
Light [6] *Zone Tamper – press [6] for more information
Light [7] *Wireless Device Low Battery – press [7] for more information
Light [8]Loss of Time or Date
Trouble [1] – Service RequiredPress [1] for to determine the specific trouble(s) present
Secondary TroubleReasonTroubleshooting
Trouble [1] Low BatteryThe main panel battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.If the battery is new, allow 1 hour for the battery to charge.
Ensure the panel is getting proper AC power. Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC.
With the battery connected remove AC from the panel and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery.
Trouble [2] Bell CircuitThere is an open circuit between Bell+ and Bell-Remove the wires from Bell+ and Bell- and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the siren is defective.
Put a 1K resistor (brown, black, red) across Bell+ and Bell- to verify the trouble condition clears.
Trouble [3]General System TroubleAn open circuit is present on output #1 of the PC5204 moduleIf the output is not being used make sure a 1K resistor (brown, black, red) is connected between O1 and AUX+.
If the output is being used remove the wires from O1 and AUX+ and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the device connected is defective.
The PC5204 has an AUX failureEnsure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
Remove all devices connected to the AUX+ terminal of the PC5204 and measure the voltage between AUX+ and BLK of the KEYBUS. If the voltage is below 13.75VDC the module is defective.
The printer connected to the PC5400 is off-lineCheck the connected printer for trouble (no power, out of paper, jam etc…).
The wireless receiver has detected excessive noise in the 433MHz range (Power432, 632, 832 only)Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base).
To disable RF Jam enable Option [7] in Program Section [804], subsection [90] 
Trouble [4] General System TamperAn open circuit is present on the tamper input of one or more modulesIf the tamper input on the modules connected to the KEYBUS are not being used, connect a short between the Tamper terminal and COM on every module (PC5100, PC5108, PC5200, PC5204, PC5208, PC5320, PC5400, PC5401, PC5700)
Trouble [5] Module SupervisionThe panel has lost communication with one or more modules on the KEYBUS or a keypad has been assigned to a different slotModules are immediately enrolled and supervised when detected on the KEYBUS. If a module has been removed, or if the slot assignment of a keypad has been changed, module supervision must be reset.
View the event buffer (via DLS or LCD5500 keypad) to view the specific module(s) in trouble
To reset module supervision enter Program Section [902]. Press [#] and wait 1 minute for the panel to rescan the KEYBUS.
To view what modules are connected to the KEYBUS enter Program Section [903]. 
Trouble [6] RF Jam DetectedThe wireless receiver has detected excessive noise in the 433MHz range (Power864 only)Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base).
To disable RF Jam enable Option [7] in Program Section [804], subsection [90] 
Trouble [7] PC5204 Low BatteryThe PC5204 battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.If the battery is new, allow 1 hour for the battery to charge.
Ensure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC.
With the battery connected remove AC from the module and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery. 
Trouble [8] PC5204
AC FailureNo AC present across the
PC5204 AC terminalsMeasure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.

Secondary Trouble	Reason	Troubleshooting
Trouble [1] Low Battery	The main panel battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.	If the battery is new, allow 1 hour for the battery to charge. Ensure the panel is getting proper AC power. Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer. To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC. With the battery connected remove AC from the panel and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery.
Trouble [2] Bell Circuit	There is an open circuit between Bell+ and Bell-	Remove the wires from Bell+ and Bell- and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the siren is defective. Put a 1K resistor (brown, black, red) across Bell+ and Bell- to verify the trouble condition clears.
Trouble [3]General System Trouble	An open circuit is present on output #1 of the PC5204 module	If the output is not being used make sure a 1K resistor (brown, black, red) is connected between O1 and AUX+. If the output is being used remove the wires from O1 and AUX+ and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the device connected is defective.
The PC5204 has an AUX failure	Ensure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer. Remove all devices connected to the AUX+ terminal of the PC5204 and measure the voltage between AUX+ and BLK of the KEYBUS. If the voltage is below 13.75VDC the module is defective.
The printer connected to the PC5400 is off-line	Check the connected printer for trouble (no power, out of paper, jam etc…).
The wireless receiver has detected excessive noise in the 433MHz range (Power432, 632, 832 only)	Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base). To disable RF Jam enable Option [7] in Program Section [804], subsection [90]
Trouble [4] General System Tamper	An open circuit is present on the tamper input of one or more modules	If the tamper input on the modules connected to the KEYBUS are not being used, connect a short between the Tamper terminal and COM on every module (PC5100, PC5108, PC5200, PC5204, PC5208, PC5320, PC5400, PC5401, PC5700)
Trouble [5] Module Supervision	The panel has lost communication with one or more modules on the KEYBUS or a keypad has been assigned to a different slot	Modules are immediately enrolled and supervised when detected on the KEYBUS. If a module has been removed, or if the slot assignment of a keypad has been changed, module supervision must be reset. View the event buffer (via DLS or LCD5500 keypad) to view the specific module(s) in trouble To reset module supervision enter Program Section [902]. Press [#] and wait 1 minute for the panel to rescan the KEYBUS. To view what modules are connected to the KEYBUS enter Program Section [903].
Trouble [6] RF Jam Detected	The wireless receiver has detected excessive noise in the 433MHz range (Power864 only)	Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base). To disable RF Jam enable Option [7] in Program Section [804], subsection [90]
Trouble [7] PC5204 Low Battery	The PC5204 battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.	If the battery is new, allow 1 hour for the battery to charge. Ensure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer. To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC. With the battery connected remove AC from the module and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery.
Trouble [8] PC5204 AC Failure	No AC present across the PC5204 AC terminals	Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.

Trouble [2] – AC FailureSecondary TroubleReasonTroubleshooting
NoneNo AC present across the panel AC terminalsMeasure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
Trouble [3] – Telephone Line TroubleSecondary TroubleReasonTroubleshooting
NoneThe phone line voltage across the main panel TIP and RING terminals is less than 3 VDCMeasure the voltage across TIP and RING of the panel:
No phone off-hook – measured voltage should be approximately 50VDC
Any phone off hook – measured voltage should be approximately 5VDC
Try wiring the incoming line directly to TIP and RING. If the trouble clears, there is a problem with the wiring or the RJ jack.
Trouble [4] – Failure to CommunicateSecondary TroubleReasonTroubleshooting
NoneThe panel has failed to communicate one or more events to the central stationConnect a headset to TIP and RING of the control panel and listen to the communication
If the panel does not break dial tone, reverse TIP and RING
If a recorded operator message comes on, check that the phone number is programmed properly; also dial the same number programmed using a regular telephone to determine if a [9] must be dialed or if 800 service is blocked
If the panel does not respond to the handshakes, verify the format programmed is supported by the central station
If the panel transmits data multiple times without receiving a handshake, verify the account number and reporting codes are programmed properly
Note:
Contact ID and Pulse formats – program a HEX [A] to transmit a digit [0]
SIA format – program a digit [0] to transmit a digit [0] 
Trouble [5] – Zone FaultPress [5] to determine the specific zone(s) with a fault trouble
Secondary TroubleReasonTroubleshooting
Press [5] to view specific zone(s) in faultAn open circuit is present on one or more fire zones on the main panel or zone expanderMake sure all fire zones have a 5.6K resistor (green, blue, red) connected.
Remove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.
An open circuit is present on PGM2 being used as a two-wire smoke detector inputEnsure the jumper on the main panel has been removed.
Ensure the correct 2,2K end-of-line resistor is connected (red, red, red).
Remove the wires from PGM2 and AUX+ terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected.
Connect a 2.2K resistor (red, red, red) across the PGM2 and AUX+ terminals to verify the trouble condition clears. 
One or more wireless devices have not checked in within the programmed timeIf the trouble occurs immediately a conflict with a hardwire zone exists:
The zone being used is already assigned to a PC5108 zone expander
The zone being used is assigned as a keypad zone
Perform a Module Placement Test – Program Section [904] and verify the transmitter is in a good location.
If bad test results occur, try testing the transmitter in another location
If the transmitter now tests good, the original mounting location is bad
If the transmitter continues to give bad test results try replacing the transmitter
A short circuit is present on one or more zones with double end-of-line resistors enabledRemove the wires from Z and COM terminals and measure the resistance of the loop. If a short circuit is measured there is a short in the wiring.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.
Trouble [6] – Zone TamperPress [6] to determine the specific zone(s) with a tamper trouble
Dsc 832 Trouble LightSecondary TroubleReasonTroubleshooting
Press [6] to view specific zone(s) in tamperA tamper condition is present on one or more wireless devicesPerform a Module Placement Test – Program Section [904] - and violate and restore the tamper:
If no test result occurs, replace the transmitter 
A open circuit is present on one or more zones with double end-of-line resistors enabledRemove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears. 
Trouble [7] – Wireless Low BatteryPress [7] to determine the specific device with a low battery
Secondary TroubleReasonTroubleshooting
Press [7] to view the specific wireless device(s) with a low battery trouble:

1st time – Wireless Zones
2nd time – Handheld Keypads
3rd time – Wireless Keys
One or more wireless devices has a low battery

Note – The event will not be logged to the event buffer until the wireless device low battery delay time expires – Program Section [370]Replace the battery (the trouble will not clear until the detector is violated)
Trouble [8] – Loss of Clock or DateSecondary TroubleReasonTroubleshooting
NoneThe main panel internal clock is not setTo program the time and date:
Enter [*][6][Master Code]
Press [1]
Enter the time and date (in military) using the following format: HH:MM MM/DD/YY

For example: 6:00 pm, June 29, 2005
enter [18] [00] [06] [29] [05] 
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Secondary Trouble	Reason	Troubleshooting
None	No AC present across the panel AC terminals	Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.

Secondary Trouble	Reason	Troubleshooting
None	The phone line voltage across the main panel TIP and RING terminals is less than 3 VDC	Measure the voltage across TIP and RING of the panel: No phone off-hook – measured voltage should be approximately 50VDC Any phone off hook – measured voltage should be approximately 5VDC Try wiring the incoming line directly to TIP and RING. If the trouble clears, there is a problem with the wiring or the RJ jack.

Secondary Trouble	Reason	Troubleshooting
None	The panel has failed to communicate one or more events to the central station	Connect a headset to TIP and RING of the control panel and listen to the communication If the panel does not break dial tone, reverse TIP and RING If a recorded operator message comes on, check that the phone number is programmed properly; also dial the same number programmed using a regular telephone to determine if a [9] must be dialed or if 800 service is blocked If the panel does not respond to the handshakes, verify the format programmed is supported by the central station If the panel transmits data multiple times without receiving a handshake, verify the account number and reporting codes are programmed properly Note: Contact ID and Pulse formats – program a HEX [A] to transmit a digit [0] SIA format – program a digit [0] to transmit a digit [0]

Secondary Trouble	Reason	Troubleshooting
Press [5] to view specific zone(s) in fault	An open circuit is present on one or more fire zones on the main panel or zone expander	Make sure all fire zones have a 5.6K resistor (green, blue, red) connected. Remove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected. Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.
An open circuit is present on PGM2 being used as a two-wire smoke detector input	Ensure the jumper on the main panel has been removed. Ensure the correct 2,2K end-of-line resistor is connected (red, red, red). Remove the wires from PGM2 and AUX+ terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected. Connect a 2.2K resistor (red, red, red) across the PGM2 and AUX+ terminals to verify the trouble condition clears.
One or more wireless devices have not checked in within the programmed time	If the trouble occurs immediately a conflict with a hardwire zone exists: The zone being used is already assigned to a PC5108 zone expander The zone being used is assigned as a keypad zone Perform a Module Placement Test – Program Section [904] and verify the transmitter is in a good location. If bad test results occur, try testing the transmitter in another location If the transmitter now tests good, the original mounting location is bad If the transmitter continues to give bad test results try replacing the transmitter
A short circuit is present on one or more zones with double end-of-line resistors enabled	Remove the wires from Z and COM terminals and measure the resistance of the loop. If a short circuit is measured there is a short in the wiring. Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.

Secondary Trouble	Reason	Troubleshooting
Press [6] to view specific zone(s) in tamper	A tamper condition is present on one or more wireless devices	Perform a Module Placement Test – Program Section [904] - and violate and restore the tamper: If no test result occurs, replace the transmitter
A open circuit is present on one or more zones with double end-of-line resistors enabled	Remove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring. Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.

Secondary Trouble	Reason	Troubleshooting
Press [7] to view the specific wireless device(s) with a low battery trouble: 1st time – Wireless Zones 2nd time – Handheld Keypads 3rd time – Wireless Keys	One or more wireless devices has a low battery Note – The event will not be logged to the event buffer until the wireless device low battery delay time expires – Program Section [370]	Replace the battery (the trouble will not clear until the detector is violated)

Secondary Trouble	Reason	Troubleshooting
None	The main panel internal clock is not set	To program the time and date: Enter [*][6][Master Code] Press [1] Enter the time and date (in military) using the following format: HH:MM MM/DD/YY For example: 6:00 pm, June 29, 2005 enter [18] [00] [06] [29] [05]

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DSC Power 832 Related ProductsDSC Power 832 Control Unit: Frequently-viewed manualsWant to learn more? Give us a call today. 604-210-4600DSC Power Series Troubleshooting GuideThe following is a troubleshooting guide designed to provide additional information and troubleshooting tips for all the possible trouble conditions that can occur on any PowerSeries control panel (Power432, Power632, Power832 and Power864).
Dsc Power 832 ResetLED Keypad, LCD Fixed-Message KeypadTo view a trouble condition, press [*][2]. The trouble light will flash. Refer to the chart below to determine the trouble condition(s) present.
Note: Some trouble conditions provide additional information (indicated with an ‘*' in the chart below). Press the number corresponding to the trouble condition to view the additional information.
LCD5500 LCD Programmable-Message KeypadTo view a trouble condition, press [*][2]. The trouble light will flash and the LCD will display the first trouble condition present. Use the arrow keys to scroll through all trouble conditions present.
Note: When additional information is available for a specific trouble condition a [*] will appear on the display. Press the [*] key to view the additional information.
Light [1] *Service Required – press [1] for more information
Light [2]AC Trouble
Light [3]Telephone Line Trouble
Light [4]Failure to Communicate
Light [5] *Zone Fault – press [5] for more information
Light [6] *Zone Tamper – press [6] for more information
Light [7] *Wireless Device Low Battery – press [7] for more information
Light [8]Loss of Time or Date
Trouble [1] – Service RequiredPress [1] for to determine the specific trouble(s) present
Secondary TroubleReasonTroubleshooting
Trouble [1] Low BatteryThe main panel battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.If the battery is new, allow 1 hour for the battery to charge.
Ensure the panel is getting proper AC power. Measure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC.
With the battery connected remove AC from the panel and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery.
Trouble [2] Bell CircuitThere is an open circuit between Bell+ and Bell-Remove the wires from Bell+ and Bell- and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the siren is defective.
Put a 1K resistor (brown, black, red) across Bell+ and Bell- to verify the trouble condition clears.
Trouble [3]General System TroubleAn open circuit is present on output #1 of the PC5204 moduleIf the output is not being used make sure a 1K resistor (brown, black, red) is connected between O1 and AUX+.
If the output is being used remove the wires from O1 and AUX+ and measure the resistance of the wires. If an open circuit is measured there is a break in the wiring or the device connected is defective.
The PC5204 has an AUX failureEnsure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
Remove all devices connected to the AUX+ terminal of the PC5204 and measure the voltage between AUX+ and BLK of the KEYBUS. If the voltage is below 13.75VDC the module is defective.
The printer connected to the PC5400 is off-lineCheck the connected printer for trouble (no power, out of paper, jam etc…).
The wireless receiver has detected excessive noise in the 433MHz range (Power432, 632, 832 only)Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base).
To disable RF Jam enable Option [7] in Program Section [804], subsection [90] 
Trouble [4] General System TamperAn open circuit is present on the tamper input of one or more modulesIf the tamper input on the modules connected to the KEYBUS are not being used, connect a short between the Tamper terminal and COM on every module (PC5100, PC5108, PC5200, PC5204, PC5208, PC5320, PC5400, PC5401, PC5700)
Trouble [5] Module SupervisionThe panel has lost communication with one or more modules on the KEYBUS or a keypad has been assigned to a different slotModules are immediately enrolled and supervised when detected on the KEYBUS. If a module has been removed, or if the slot assignment of a keypad has been changed, module supervision must be reset.
View the event buffer (via DLS or LCD5500 keypad) to view the specific module(s) in trouble
To reset module supervision enter Program Section [902]. Press [#] and wait 1 minute for the panel to rescan the KEYBUS.
To view what modules are connected to the KEYBUS enter Program Section [903]. 
Trouble [6] RF Jam DetectedThe wireless receiver has detected excessive noise in the 433MHz range (Power864 only)Check the installation for other sources of 433MHz wireless signals (could also be nearby transmission tower, airport, military base).
To disable RF Jam enable Option [7] in Program Section [804], subsection [90] 
Trouble [7] PC5204 Low BatteryThe PC5204 battery is below 11.5 VDC. The trouble condition will not clear until the battery is at least 12.5VDC under load.If the battery is new, allow 1 hour for the battery to charge.
Ensure the module is getting proper AC power. Measure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
To verify the battery charging circuit disconnect the battery and measure the voltage across the two battery leads. The voltage should be 13.75VDC.
With the battery connected remove AC from the module and measure across the battery terminals. If the voltage is below 12.5VDC replace the battery. 
Trouble [8] PC5204
AC FailureNo AC present across the
PC5204 AC terminalsMeasure across the two AC terminals of the module and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.

Trouble [2] – AC FailureSecondary TroubleReasonTroubleshooting
NoneNo AC present across the panel AC terminalsMeasure across the two AC terminals of the panel and ensure the AC input is between 16 and 18VAC. If not, replace the transformer.
Trouble [3] – Telephone Line TroubleSecondary TroubleReasonTroubleshooting
NoneThe phone line voltage across the main panel TIP and RING terminals is less than 3 VDCMeasure the voltage across TIP and RING of the panel:
No phone off-hook – measured voltage should be approximately 50VDC
Any phone off hook – measured voltage should be approximately 5VDC
Try wiring the incoming line directly to TIP and RING. If the trouble clears, there is a problem with the wiring or the RJ jack.
Trouble [4] – Failure to CommunicateSecondary TroubleReasonTroubleshooting
NoneThe panel has failed to communicate one or more events to the central stationConnect a headset to TIP and RING of the control panel and listen to the communication
If the panel does not break dial tone, reverse TIP and RING
If a recorded operator message comes on, check that the phone number is programmed properly; also dial the same number programmed using a regular telephone to determine if a [9] must be dialed or if 800 service is blocked
If the panel does not respond to the handshakes, verify the format programmed is supported by the central station
If the panel transmits data multiple times without receiving a handshake, verify the account number and reporting codes are programmed properly
Note:
Contact ID and Pulse formats – program a HEX [A] to transmit a digit [0]
SIA format – program a digit [0] to transmit a digit [0] 
Trouble [5] – Zone FaultPress [5] to determine the specific zone(s) with a fault trouble
Secondary TroubleReasonTroubleshooting
Press [5] to view specific zone(s) in faultAn open circuit is present on one or more fire zones on the main panel or zone expanderMake sure all fire zones have a 5.6K resistor (green, blue, red) connected.
Remove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.
An open circuit is present on PGM2 being used as a two-wire smoke detector inputEnsure the jumper on the main panel has been removed.
Ensure the correct 2,2K end-of-line resistor is connected (red, red, red).
Remove the wires from PGM2 and AUX+ terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring or there is no resistor connected.
Connect a 2.2K resistor (red, red, red) across the PGM2 and AUX+ terminals to verify the trouble condition clears. 
One or more wireless devices have not checked in within the programmed timeIf the trouble occurs immediately a conflict with a hardwire zone exists:
The zone being used is already assigned to a PC5108 zone expander
The zone being used is assigned as a keypad zone
Perform a Module Placement Test – Program Section [904] and verify the transmitter is in a good location.
If bad test results occur, try testing the transmitter in another location
If the transmitter now tests good, the original mounting location is bad
If the transmitter continues to give bad test results try replacing the transmitter
A short circuit is present on one or more zones with double end-of-line resistors enabledRemove the wires from Z and COM terminals and measure the resistance of the loop. If a short circuit is measured there is a short in the wiring.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears.
Trouble [6] – Zone TamperPress [6] to determine the specific zone(s) with a tamper trouble
Dsc 832 Trouble LightSecondary TroubleReasonTroubleshooting
Press [6] to view specific zone(s) in tamperA tamper condition is present on one or more wireless devicesPerform a Module Placement Test – Program Section [904] - and violate and restore the tamper:
If no test result occurs, replace the transmitter 
A open circuit is present on one or more zones with double end-of-line resistors enabledRemove the wires from Z and COM terminals and measure the resistance of the loop. If an open circuit is measured there is a break in the wiring.
Connect a 5.6K resistor (green, blue, red) across the Z and COM terminals to verify the trouble condition clears. 
Trouble [7] – Wireless Low BatteryPress [7] to determine the specific device with a low battery
Secondary TroubleReasonTroubleshooting
Press [7] to view the specific wireless device(s) with a low battery trouble:

1st time – Wireless Zones
2nd time – Handheld Keypads
3rd time – Wireless Keys
One or more wireless devices has a low battery

Note – The event will not be logged to the event buffer until the wireless device low battery delay time expires – Program Section [370]Replace the battery (the trouble will not clear until the detector is violated)
Trouble [8] – Loss of Clock or DateSecondary TroubleReasonTroubleshooting
NoneThe main panel internal clock is not setTo program the time and date:
Enter [*][6][Master Code]
Press [1]
Enter the time and date (in military) using the following format: HH:MM MM/DD/YY

For example: 6:00 pm, June 29, 2005
enter [18] [00] [06] [29] [05] 
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Light [1] *	Service Required – press [1] for more information
Light [2]	AC Trouble
Light [3]	Telephone Line Trouble
Light [4]	Failure to Communicate
Light [5] *	Zone Fault – press [5] for more information
Light [6] *	Zone Tamper – press [6] for more information
Light [7] *	Wireless Device Low Battery – press [7] for more information
Light [8]	Loss of Time or Date